My take on the University Enrollment System..

{ Posted on 11:37 AM by Ariel Serenado }
1 comments
Each and every year, the enrollment process of the university is being changed to really cover the student's needs which is to have an easy flow of enrollment hence, will give convenience to every one involved in the process. The fact that the university is giving much effort to eradicate the past problems, it is right to give compliments in their part for, they are really looking forward on giving due services to the students. However, it could not be denied that the process the university is implementing appears to have some weaknesses on it thus, letting the students to criticize it and even marked it with “needs improvement”. End-users view on the process must be taken into consideration especially, that these end-users are the resources of the university and with that, it is a must to take “our” views on what is going on with the current process for it might serve as the stepping stone, if not the best but at least better implementation that the past few years.

In relation to my answer in the previous assignment, the enrollment process really improved since the time I entered the premises of the university up to this date, and as what I have mentioned from my last assignment there are still instances that the process really needs improvement. One thing which I considered a weakness in the process is that, there is no such unified submission of requirements or fees on the day of enrollment. In my case, I really wanted to have a unified processing of this certain process for somehow it could lessen the burden of the students to visit different divisions of the university with just one purpose which is to pay. For me, it is sometimes not ideal to do different tasks in different places with a single purpose when you can actually do it in a certain place, aside from it reduces time for students, and it also reduces operational cost; for the university will need to utilize another resources when the current resource can be utilized to cater two distinct tasks with a single purpose.


Furthermore, in the idea of improving the university enrollment process, it does not only require another set of enrollment process but also everyone involved in the process must take an action to make all things right.

Enrollment Process Observation...

{ Posted on 4:18 PM by Ariel Serenado }
1 comments

One of the processes that we can associate when we talk about a school or a certain educational institution is the Enrollment process. Enrollment process may differ in terms of the number of steps to be followed, or the requirements to be submitted but the main point of the enrollment is to admit a student who satisfactorily satisfied the standards, the policies, the guidelines and of course the requirements of the school. As to how this kind of process of a school will be implemented, it really depends to the people governing a school. In big universities especially state universities, it is important that the enrollment process must be systematic and orderly implemented to avoid chaotic scenario. In enrollment there is such thing as enrollment procedure that the school must attach in any strategic locations of the university for it serves as the guidelines of the students especially the incoming ones. This enrollment procedure may be in text format or flow charts that directly illustrate the flow of the process from the very beginning to the end of the process. It is important to clearly define all the items or the components in an enrollment system for a systematic flow of the process.

Let’s take the case of USeP for this assignment.

As a student of USeP I have that greater access to experience the enrollment process of the school, especially now that I have reached the 4 years of residency probably, I can criticized or state my observations as to how good or systematic the process is. When I took the challenge to enroll in the university I am not the kind of student who keenly observed the process of enrollment for what I am looking forward is to finish the process even how much time I spent for each step however, for the last few years and for this semester S.Y 2010-2011 I have these following observations on the enrollment process:

1. There is no such Unified collection of fees (miscellaneous, tuition fees). As though there are different university-accredited organizations in the school to collect fees, payment should be done in a single venue to make the process centralized. This also helps the process on submission or pertinent documents, sometimes these receipts are asked and sometimes it takes time for a student to present the receipt, whereas if the fees are reflected in a single document then the enrollment officer can just glance into the document whether the student paid the fees or not.
2. Limited number of windows to cater students, especially in finance division. This is one problem that students would like to be answered. This problem gives a long queue especially for peak period of enrollment, it is not ideal to cater student in university with only 2 windows with of course 2 officers to receive transactions.
3. Renewal of scholarship takes sometime. This is one process in the enrollment which causes long queue in other processes. Though this process depends on the benefactor but since it is part of the university enrollment process, then it must be settle by the governing body to make it systematic thus, will not cause any enrollment delays and extensions.

4. Submission of requirements is not centralized. The University and Guidance office (UGTO) once posted and reminded students not to give their original documents to any department except the registrar for, the office of registrar will not be liable of lost documents once those documents are not submitted in the registrar’s office. It seems that there colleges / departments in the university that makes their own policy, in which some documents are taken from the students and doesn’t give any proof that a certain document was duly received unless you ask one. I have observed this scenario last summer S.Y 2009-10. For what I have experienced when I enrolled for freshmen all original documents are endorsed ONLY in the office of the registrar.

However, as a whole the enrollment process is good for every year there are changes made into the process of enrollment which makes it more systematic compared with the last implementation. Like in enrollment of S.Y 2008-2009, once a student submitted his requirements he will be advices to wait until his name is called which is not ideal at all. However, for the succeeding year of implementation of the enrollment, the registrar initiated to have a window to cater transactions per college, the process still causes long queue since only 1 officer who receiver transactions per college, good for those colleges with lesser number of students compared to colleges with large number of students. And in the S.Y. 2009-2010 until this semester the registrar’s office initiated to make all transaction windows open to mall departments, apparently in improves the process of enrollment.

As year goes by, the enrollment process will really improve and will continue to improve to cater students effectively, however, even how structured or systematic the processes are, still the cooperation of the students and the people governing the school is what really matters. Students have to be vocal what’s in and right for the process; and for the governing people to be considerate and to look after everybody’s needs.


Subscribe to: Posts (Atom)